ITEM AVAILABILITY

Goods marked as available or given a specific amount of available goods - goods available in our warehouse ready for shipment immediately

Goods marked as Made to order - goods not available in our warehouse - imported from the manufacturer on your order after paying an advance payment.

HOW FAST YOUR ORDER WILL BE SHIPPED ( delivery in Poland)

As a standard, goods available in stock are shipped within 24 hours from:

1. placing an order with a cash on delivery order (after prior confirmation by our employee of the shipping data)

2. placing an order and paying for it via PayU

3. posting the payment from the order with payment by traditional transfer

Orders placed by 10:00 am on Monday - Friday and with payment according to points 1-2 sent by DHL are processed on the day of placing the order.

CAN I COLLECT GOODS FROM YOUR WAREHOUSE?

The ordered goods can be picked up from our warehouse from Monday to Friday during the following hours

08:30-15:30. In the case of personal collection, please contact our store in advance and set the date of receipt of the ordered goods.

DELIVERY COSTS (only Poland)

-Orders worth over PLN 500 - FREE transport

- The cost of an order worth less than PLN 500:

  Parcels up to 14 kg - PLN 18.45

  Parcels from 15 kg to 29 kg - PLN 24.60

  Parcels of 30 kg - PLN 30.75

If you would like delivery to one of the EU countries, write to us for a transport quote.

SHIPMENT SUPPLIERS

For delivery orders, we use proven courier companies

DHL - parcel shipments

Raben - pallet shipments

WHAT WE SHIP AS PACKAGES:

  • accessories
  • bathroom faucets
  • radiators
  • washbasins weighing up to 30 kg and not exceeding 65 cm on the longest side
  •  toilet and toilet bowls with boards (sets) weighing up to 31.5 kg
  •  bidets

WHAT WE SHIP ON PALLETS:

   collective orders (e.g. toilet + bidet, toilet + washbasin, 2 washbasins, etc.)

   bathtubs

    furniture

WILL THE COURIER BRING MY ORDER?

BOXES

The courier brings parcels weighing up to 30 kg to the so-called "door". Possible delivery of the parcel to the premises depends on individual arrangements with the courier.

Bringing a package by a courier over this weight is possible after ordering and paying for such a service.

Pallet shipments are delivered to the indicated address without the carrying service.

The service of carrying it in is additionally payable and can be ordered by contacting our store.

HOW LONG DOES IT TAKE DELIVERY?

The standard delivery time is 24 hours for parcels and up to 48 hours for pallets.

In special cases, this time may be extended, especially in the pre-Christmas period or on the occasion of long weekends.

Each time you can contact the courier company and set the expected date of delivery.

HOW CAN I CHECK THE SHIPMENT STATUS?

After sending the parcel, you will receive a message with the tracking number.

HOW CAN I CONTACT THE COURIER?

We do not have phone numbers for couriers delivering parcels.

Please contact the delivery company and provide the number of the waybill that you received in the e-mail or SMS notification.